Surprising advice re managing IT…
IT Support
IT guru Patrick Gray’s recent article on taking over a failing IT department was surprising: what would be the first step for most people was the third step for Gray.
Gray’s first step is to remind yourself that “…almost everyone wants you to succeed”: it’s easy to forget this, but it’s true, and helps to settle [...]
27April
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How well are small businesses protected by their banks ?
IT Support
We all expect our bank to indemnify us against criminal activity: but that’s being challenged now, and we may not be protected at all in the future.
The Wall Street Journal recently led with a story about Sign Designs, a small company in California who’d had their on-line account just about emptied: $100k sent to 17 [...]
22February
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Fotec partner wins Service of the Year Award
IT Support
At the TechWorld 2009 awards, Fotec partner A-Server won the ‘Cloud/SaaS Service of the Year’ award. A-Server is the first vendor to win the award, which is a new category created to recognise the growing demand for cloud computing.
TechWorld has been running the UK awards for 15 years. Previously named the Network Industry Awards, the program’s [...]
14December
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White Paper: 10 Habits of Superstitious Computer Users
IT Support
We’re used to seeing superstitions among gamblers and athletes, who frequently engage in high-stakes performances with largely unpredictable outcomes. Superstitions also show up when people use computers — algorithmic devices designed to be completely predictable .
In this new White Paper, IT guru Jaime Henriquez defines the bizarre assumptions and superstitions some users have about technology. [...]
23November
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Fotec White Paper: Can you ever guarantee system recovery from back ups ?
IT Support
How sure can you be that your systems can be recovered from back up ? Can restoration ever be guaranteed ? The short answer is No, but there are many simple and inexpensive ways to ensure much greater certainty. In this new White Paper, Fotec discuss the 4 ways you can increase the certainty with [...]
9November
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Fotec White Paper: Can you ever guarantee IT Security ?
IT Support
How sure can you be that your security will never be compromised ? Can it ever be guaranteed ? The short answer is No, but there are many simple and inexpensive ways to ensure much greater security.
In this new White Paper, Fotec discuss the ways you can increase your level of IT Security. [...]
9November
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I.T. Failure costs SME’s £10K a year each.
IT Support
Research by Reuters claims that small businesses are losing up to £10,000 a year in lost productivity because their IT systems aren’t up to scratch.
Some of the problems resulting from I.T. failures among small businesses can lead to a loss of productivity, undermine morale and damage relationships with partner businesses. According to Reuters, the issue [...]