Fotec White Paper: Can you guarantee system recovery from back ups ?
IT Support
Research shows that 70% of companies expect to recover 100% of their data if there’s an IT problem – but in actual emergencies, very few actually achieve anything like 100%. In this White Paper, we discuss the reasons why, and what can be done about it. To read the White Paper, simply Register as a [...]
1September
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The Truth about how long people spend on Facebook at work ?
IT Support
According to Cisco’s 2010 Midyear Security Report, workers are accessing social networking sites on company equipment even though policies are there to prevent it. 50% of employees in the survey ignore company social media policies at least once every per week. Over a quarter actually reconfigured their devices to access forbidden content or applications.
The report says “…social [...]
26July
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So how many companies use the internet for voice calls ?
IT Support
Voice over Internet Protocol (VoIP), with its promise of dramatically reduced phone and comms line costs, has been threatening to hurt the traditional phone companies’ revenues for years. But how many companies are using VoIP now ?
Recent surveys suggest that after a long ramp up, the market is growing very fast right now. In companies [...]
7May
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Surprising advice re managing IT…
IT Support
IT guru Patrick Gray’s recent article on taking over a failing IT department was surprising: what would be the first step for most people was the third step for Gray.
Gray’s first step is to remind yourself that “…almost everyone wants you to succeed”: it’s easy to forget this, but it’s true, and helps to settle [...]
27April
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What % of business internet use is YouTube ?
IT Support
A whopping 10%, according to new report from The Network Box (http://www.network-box.com/), a global managed security company.
The survey, of 13 billion URLs used by businesses in Q1 2010, also showed that 7% of all Internet traffic is taken up by Facebook. Here are the top 5…:
…websites visited by businesses in Q1 2010:
Facebook – 6.8 per [...]
22April
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What are the 3 Essential Presentations for IT Managers ?
IT Support
IT guru Marc Schiller recently defined the 3 presentations all IT Managers must have at the ready. By combining slides from them, he claims you’ll be able to cover anything that comes up:
Vision: your view of technology, likely developments, and how they could affect your company.
Strategy: Your IT agenda, program, and operating model, linking [...]
23March
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Are you a good manager of IT ?
IT Support
It’s not an easy question to answer, but recent research provides measures of UK IT management success that you can use as a comparison point. The research, which covered 130 IT Managers in UK businesses, was published by Kavanagh Consulting in Jan 2010. Their key findings were:
IT Service Level Agreements:
Best: 14% of companies had SLAs based [...]